June 18, 2008

What are the 4 Most Dangerous Words for Your Business?

I'll bet you hear or utter these 4 words every day. Probably several times every day.  And, I'll bet you don't even realize it.

Want to know what they are?

"I already know that." 

Simple but powerful words.  It is the only phrase I can think of that has the uncanny effect of stopping us from hearing and comprehending what is being said next.  It is like a virtual "listening off" switch. 

I learned several years ago that when I hear myself think or say "I already know that," it is time for me to pay close attention as there is always a nugget of information that I need to know coming my way.  This tactic has served me well.  

I challenge you to adopt this tactic.  The next time you hear yourself think "I already know that," you will stop and listen with a different attitude and from a different perspective.  Ask yourself these questions:  What did I do with this information the first time I heard it?  What am I not hearing?  What is being said behind what is being said?  

How about giving us your opinion on this posting?  And, I would like for you to join me for an upcoming teleseminars.  Just sign up in the sidebar so that you will get notifications.     

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